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+ Find a Treatment Bed!

CLICK HERE to find a bed!

The site is administered by the Massachusetts Behavioral Health Partnership (MBHP) – a Beacon Health Options Company.

Important Terms for finding the right Substance Use Disorder Services:

Emergency Services Program

  • ESP is a behavioral health emergency service.
  • ESP can be contacted when an individual is having a crisis and needs help right away.
  • The ESP helps individuals of all ages if they are having a behavioral health crisis (see Mobile Crisis Intervention for youth under the age of 21).
  • ESP staff will assess the crisis and help stabilize the individual.
  • The ESP is available 24 hours per day, 7 days per week, 365 days per year.
  • The ESP covers all cities and towns in Massachusetts.
  • Some insurance restrictions may apply.

Mobile Crisis Intervention

  • MCI is a behavioral health emergency service for youth under the age of 21.
  • MCI can be contacted when a youth is having a crisis and needs help right away.
  • A trained team comes to a home, school, or other place in the community.
  • The team will provide a short-term, on-site response.
  • MCI is available 24 hours a day, 7 days a week, 365 days a year.
  • Youth can access up to 7 days of crisis intervention and stabilization services.
  • Anyone (such as a provider, teacher, or family member) can make a referral to this service.

Acute Treatment Services

  • ATS is also known as detoxification or withdrawal management.
  • ATS is for adults over the age of 18 who have withdrawal symptoms from alcohol and/or other drugs. These individuals do not need to be in a hospital but need to be medically-monitored.
  • ATS is provided 24 hours a day to adults ages 18 and older.
  • Special programs are available for youth under the age of 21 (see Youth Stabilization Services (YSS)) and for adults with co-occurring conditions (see Enhanced Acute Treatment Services (E-ATS)).

Clinical Stabilization Services

  • CSS is an intensive substance use disorder treatment program for adults ages 18 and older.
  • CSS is provided 24 hours per day.
  • CSS provides nursing support, case management, education, counseling, and aftercare.
  • Special programs are available for youth under the age of 21 (see Youth Stabilization Services (YSS)).

Transitional Support Services

  • TSS offers structure and support in a residential facility for adults ages 18 and older with substance use disorders.
  • TSS is provided 24 hours per day.
  • TSS provides nursing support, intensive case management, education, and aftercare planning.

Hospital-Based Acute Treatment Services

  • HBATS is also known as Level 4 Detoxification Services.
  • HBATS is for adults who are at high risk of severe withdrawal symptoms.
  • HBATS is provided 24 hours a day in a hospital to adults ages 18 and older.
  • The individuals may also have other medical complications.

Opioid Treatment Program

  • OTP is also known as methadone clinics.
  • Individuals with opioid use disorder have their medication given to them and monitored.
  • Medications used are methadone, buprenorphine, naltrexone, or other U.S. Food and Drug Administration (FDA)-approved medications.
  • Individuals can receive counseling, education, and vocational services as needed.
  • OTP is available on a short-term (withdrawal management) or long-term (maintenance) basis.

Structured Outpatient Addiction Program 

  • SOAP is also known as Intensive Outpatient Program (IOP).
  • SOAP is a short-term, intensive day and/or evening substance use disorder treatment service. It is for individuals who do not need 24-hour care.
  • Individuals get help with withdrawal management. Services include case management, education, and counseling.
  • Individuals can stay in the community, work, or school. They can continue being part of their family life while getting treatment.
  • SOAP is available for adolescents and adults.

Youth Stabilization Services

  • YSS is is a medically-monitored substance use disorder service for adolescents and transitional age youth up to the age of 21.
  • YSS is provided 24 hours per day.
  • YSS includes help with withdrawal and includes intensive treatment in the same setting.
  • Individuals also receive psychiatric consultations and nursing care.

+ Helplines

  • Federal Substance Abuse and Mental Health Services Treatment Referral Routing Service: Phone: 1-800-662-HELP (4357)
  • Statewide HELPLINE Phone:
    1-800-327-5050 www.helpline-online.com
  • BHN Crisis Services: 417 Liberty St, Springfield Phone:
    413-733-6661 77 Mill St, Westfield Phone: 413-568-6386
    Toll Free: 800-437-5922
  • Access to treatment for pregnant women:
    Phone: 1(617) 661-3991
  • BHN Crisis Services: 417 Liberty St. Springfield: Phone: (413) 733-6661 77 Mill St. Westfield; Phone: (413) 658-6386 Toll Free: (800) 437-5922 www.bhninc.org/content/emergency-services
  • Narcotics Anonymous 12 step: Phone meetings and resource list www.na.org Phone: (818) 773-9999
  • The Massachusetts Smokers Helpline has a special youth protocol ages 12 to 18 without parental consent. 1-800-Quit-Now (1-800-784-8669) is the phone number 24/7.  For coaching in Spanish, the phone is 1-800-8-Déjalo (1-800-833-5256). For more information, the website is: https://ma.quitlogix.org/en-US/
  • A dedicated phone and text Helpline for Massachusetts families (call 844-319-5999 or text HOPEMA to 55753), where parents can connect with master’s level specialists and be referred to parent coaches, who will listen to their challenges and help them develop an action plan toward their child’s recovery.

+ Outpatient Services

  • Holyoke Medical Center: Center for Behavioral Health: 
    575 Beech Street, Holyoke Phone: (413)534-2627
  • Providence Behavioral Health Hospital: Outpatient Department: 1233 Main Street, Holyoke Phone: (413)-539-2973
  • Griswold Behavioral Health Center: Baystate Wing hospital 
    40 Wright Street, Palmer Phone: (413)-370-8517 –5285
  • Adcare Out-Patient Services: 117 Park Avenue, West Springfield Phone:413-209-3124
  • Gándara Center: 85 St. George Road, Springfield Phone: (413)-732-2120
  • Gándara Center Behavioral Health Clinic: 2155 Main Street, Springfield Phone:
    (413) 505-3720
  • CHD Outpatient Behavioral Clinics: 246 Park Street, West Springfield 367 Pine Street, Springfield Phone:1-844-CHD-HELP (243-4357)
  • Phoenix Outpatient Program: 15 Mulberry Street, Springfield Phone: (413)-739-2440
  • Institute for Health and Recovery: 155 Maple Street Suite 304, Springfield Phone: (413)-313-4592
  • The New Life Center for Recovery: 1323 Worcester Street, Indian Orchard Phone: (413)-297-1975
  • Crossroads Agency: 80 Congress Street suite 106, Springfield Phone: (413) 739-1611
  • BHN The Carson Center: 77 Mill Street suit 251, Westfield Phone: (413)-568-6141
  • BHN Mt. Tom City Clinic: 235 Maple Street, Holyoke Phone: (413)-532-0389
  • BHN Sloan Clinic: 471 Chestnut Street, Springfield Phone:(413)-737-2439

+ Youth Services

  • Youth Central Intake & Care Coordination: Free, confidential information and referral for youth substance abuse and residential programs Phone: (617)-661-3991
  • Motivating Youth Recovery: Acute Detox and Stabilization
    (ages 13-17) 
    12 Queen Street, 5th floor, Worcester Phone:
    508-860-1244
  • Liberty Preparatory Academy: Alderman Building 37 Alderman Street, Springfield, MA, 01108 Phone:413-750-2484
  • Gándara Center: 2155 Main Street, Springfield Phone:
    (413)-736-0395
  • The Goodwin House: Housing and Recovery services for males aged 13-17, CHD.ORG/GOODWINHOUSE, 413.316.1642 or GoodwinHouse@CHD.org
  • Specialized Community Service Agency: 120 Maple Street, Springfield (413) 846-0445 255 High Street, Holyoke
    (413) 846-0445
  • Child Guidance Clinic Behavioral Health Network: Youth Outpatient 110 Maple Street, Springfield Phone: (413)-732-7419
  • NIDA for Teens:  Interactive website full of information on the science behind how various drugs affect your brain and body.
  • NIDA for Teens:  Interactive website full of information on the science behind how various drugs affect your brain and body.
  • Partnership for Drug-Free Kids:  Provides information on various drugs, the teen brain, a parent toolkit, parent blog and parent support network.
  • The Massachusetts Smokers Helpline has a special youth protocol and will work with youth ages 12 to 18 without parental consent. 1-800-Quit-Now (1-800-784-8669) is the phone number 24/7.  For coaching in Spanish, the phone is 1-800-8-Déjalo (1-800-833-5256). This is telephone coaching. In no event will the Quitline send nicotine patches to anyone under 18.  For more information, the website is: https://ma.quitlogix.org/en-US/
  • Mass ​General ​Hospital program​, Living Tobacco-Free will see under 18 youth in-person, but we are presently requiring parental consent.  While I will consult further with our medical/legal team, this is the rule now.  If a parent would like to call me directly for information and education, he/she is more than welcome.  781-485-6217.  Or, to make an appointment 781-485-6210.  We have coaching appointments available in Chelsea, Revere, Everett and Charlestown. Our website is www.massgeneral.org/tobaccofree

+ Medication Assisted Treatment

  • Phoenix Outpatient Program: 15 Mulberry Street, Springfield Phone: (855) 898-2688
  • On Call Urgent Care Center Call: 568 Main Street, Indian Orchard Phone: (413)-341-1787
  • Habit OPCO: 2257 Main Street, Springfield
    Phone: (413)-733-3488
  • Clean Slate: 133 Maple Street, Springfield 900 Memorial Avenue West Springfield 384 High Street, Holyoke Main Phone: (413)-341-1787
  • Community Substance Abuse Centers: Methadone Clinics: 125 North Elm Street, Westfield Phone: (413)-568-6600 628 Center Street, Chicopee Phone: (413)-746-0051
  • Brightwood Health Center: Buprenorphine Treatment (must be a patient) 380 Plainfield Street, Springfield Phone: (413)-794-1705
  • Experience Wellness: Buprenorphine Treatment: 80 Congress Street, Springfield Phone: (413)-732-0040
  • Habit OPCO: 2257 Main Street, Springfield Phone: 
    (413)-733-3488
  • Providence Hospital Methadone Programs: 227 Mill Street, Springfield Phone: (413)-746-0051 1233 Main Street, Holyoke Phone: (413)-539-2973

+ Residential Recovery Program

  • Gándara Residential Recovery Services for Women: 570 Appleton Street, Holyoke Phone: (413)-540-9881
  • Gándara Addiction Recovery Program: 29-33 Arch Street, Springfield Phone: (413) 781-2234 x304
  • My Sisters House-BHN: Recovery Home for Women Pregnant/Postpartum 89 Belmont Avenue, Springfield Phone: (413)-733-789
  • Opportunity House BHN: Recovery Home for Men: 59-61 St. James Avenue, Springfield Phone: (413)-739-473
  • Cole’s Place-BHN: Recovery Home for Men: 401 Liberty Street, Springfield Phone: (413)-726-1030
  • Phoenix House for Men & Women: 5 Madison Avenue, Springfield Phone: (413)-733-217
  • CHD – Grace House for Families: 143 West Street, Northampton Phone: (413)-586-8213 Referral: (617)-661-3991
  • Allies in Recovery: An online program for families coping with a loved one’s addiction, which teaches skills and strategies for helping the addicted family member.  Massachusetts has purchased access to this  program for all state residents, so you can register for free online.

+ Primary Prevention Programs

  • STOP ACCESS Coalition: Gándara Center 120 Maple Street Suite 305, Springfield Phone: (413)-733-9024
  • Springfield Coalition for Opioid Overdose Prevention (S.C.O.O.P.): 1145 Main Street Suite 208, Springfield Phone: 413-750-2695

+ Supportive Housing

  • Gándara Center Miracle House for Men: 114 Calhoun Street, Springfield Phone: (413)-736-8527
  • Gándara Center Community Housing Program for Families: 
    476 Appleton Street Suite #7, Holyoke
    Phone: (413)-536-0571 Referral: (617)-661-3991
  • The Goodwin House: Housing and Recovery services for males aged 13-17, CHD.ORG/GOODWINHOUSE, 413.316.1642 or GoodwinHouse@CHD.org

+ Family & Recovery Support Programs

  • Hope for Holyoke Recovery Support Center: 100 Suffolk Street, Holyoke Phone: (413)-561-1020
  • Learn to Cope: Peer-led support network for families Narcan Training Thursday s 7-8:30 PM Providence Hospital-1233 Main St. Holyoke www.learn2cope.com
  • The Michael J. Dias Foundation: Peer-led support network for families Tuesdays 6:30-8pm HealthSouth-222 State St. Ludlow Phone: (413)-391-2997  mdiasfoundation.org
  • Western MA Parents Support Group: Providence Behavioral Health Hospital 1233 Main Street, Holyoke Phone:
    (413)-246-0677 Wednesdays: 6:30pm-8:30pm

Allies in Recovery: Family Education and support; free for MA residents http://alliesinrecovery.net/

Partnership for Drug-Free Kids:  Provides information on various drugs, the teen brain, a parent toolkit, parent blog and parent support network.

Allies in Recovery: An online program for families coping with a loved one’s addiction, which teaches skills and strategies for helping the addicted family member.  Massachusetts has purchased access to this program for all state residents, so you can register for free online.

A Partnership and Grayken Center website – www.graykenaddictionsupport.org – highlights details on resources and tools Massachusetts families can access.

+ Detox Programs

  • Carlson Recovery Center: 471 Chestnut Street, Springfield Phone: (413)-733-1423.
  • Providence Detox: 1233 Main Street, Holyoke Phone: (413)-539-2981 Central Intake: 800-274-7724
  • Franklin Recovery Center– BHN: 298 Federal Street, Greenfield Phone: (413)-733-1423 or (413)-737-2439
  • McGee Unit of Berkshire Medical Center: 725 North Street, Pittsfield Phone: (413)-442-1400

+ Transitional Support Service

  • Phoenix (for Men): 130 Pine Street, Holyoke
    Phone: (413) 538-8188
  • Gándara Esperanza (for Women): 91 East Mountain Road, Westfield Phone: (413) 729-4250
  • Overdose Prevention & Narcan Training
  • Tapestry Syringe Access: 15A Main Street Holyoke
    Phone: (413) 315-3732 x1
  • Tapestry La Voz: 130 Maple St, Lower Level, Springfield Phone: (413) 363-3472
  • Learn to Cope: Providence Hospital 1233 Main Street Holyoke Phone: (508) 738-5148

+ Overdose Prevention

+ Online and Local Resources

  • Looking for a Treatment Bed?  Interactive website full of information on openings for providers that offer Substance Use Disorder Services.
  • NIDA for Teens:  Interactive website full of information on the science behind how various drugs affect your brain and body.
  • Partnership for Drug-Free Kids:  Provides information on various drugs, the teen brain, a parent toolkit, parent blog and parent support network.
  • Allies in Recovery: An online program for families coping with a loved one’s addiction, which teaches skills and strategies for helping the addicted family member.  Massachusetts has purchased access to this program for all state residents, so you can register for free online.
  • SAMHSA Treatment Locator:  Substance Abuse and Mental Health Services Administration’s online search engine to help locate treatment centers throughout the United States for substance abuse, addiction and mental health.
  • Blood Alcohol Calculator:  A useful, interactive tool for learning about the effects of binge drinking.
  • The Science Behind Getting Drunk:  Explains how alcohol affects the brain and body.
  • Faces and Voices of Recovery:  Read stories posted by people in recovery from their drug or alcohol addiction.

Warning! Addiction Treatment Scams May Refer Patients to Inadequate Out-of-State Facilities

After receiving multiple reports of Massachusetts residents seeking addiction treatment being recruited to centers across the country, Attorney General Maura Healey has issued an advisory warning people of scams that leave them without real care. Click here for more information. 

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